A comprehensive ticket management system that allows locating professionals to organize, manage and track locate requests.
Records Hosted And Displayed Online For Easy Access
Locator Ticket Management (LTM) – Basic, stores your tickets online for quick, easy and efficient retrieval and reporting.
Respond, Record, Recall
Updating locate status for positive response compliance, logging data about site visits and uploading photographs are some of the standard features available to fully document your work.
Assign Locators to Specific Tasks and Follow Their Progress
Schedule an entire route for a locator to follow throughout the day or pair individual tickets with a locator as needed. Assignments are displayed on the map and listed in text form for easy follow-up and review.
Define Criteria for Automatic Work Assignments
Designate specific areas for coverage and LTM – Basic will automatically assign work as tickets are received.
Real-Time Ticket Information Updates
Edits to tickets or active work areas, emergencies or any other information will update to the server every 3 minutes or less – keeping everyone informed, on the same page and up to speed.
