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Tickets processed on or after 12/1/21
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Welcome to Kootenai County One Call

Kootenai County Utilities Council has entered into an agreement with One Call Concepts, Inc. (OCC) under which OCC will provide all one call services for Kootenai County, Idaho, effective December 1, 2021.

The Kootenai County One Call center will accept locate requests from contractors, homeowners or anyone else planning to dig in Kootenai County, Idaho. It is vitally important that you call or submit a locate request before digging on any project, large or small.

The Kootenai County Utilities Council meets at 12:00pm on the first Wednesday of each month.  The meeting is held at the Coeur d’Alene Inn located at 506 W. Appleway, Coeur d’Alene, ID. 

Latest News

2024 Contractor’s Breakfast

Hosted by the Kootenai County Utilities Council (KCUC) and Inland Empire Utility Coordinating Council (IEUCC), the 2024 Contractor’s Breakfast took place on Wednesday, January 17 at the Center Place Regional Event Center in Spokane Valley, Washington. The highly anticipated event included updates from the National Utility Contractors Association (NUCA), the City of Spokane, and One Call Concepts. Attendees connected over a delicious breakfast buffet, and $2,800 of door prizes were awarded to make the morning even more exciting. This year’s event was sponsored by IEUCC, KCUC, Avista, TC Energy, Williams Pipeline, Marathon, and Phillips 66/Yellowstone. Thank you to everyone who attended!

And image representing the 2024 Contractor’s Breakfast

Idaho State Dig Law changes coming July 1, 2023

The Idaho House of Representatives and Senate have passed changes to the Damage Prevention Statue. These changes will impact all utility members, contractors, and even homeowners who take part in and utilize the Call Before you Dig (811) services for marking underground utilities prior to excavation. These changes will take effect July 1, 2023.

Click HERE to see the amended version of the Idaho Damage Prevention Statue with the highlighted changes.  Once available, the final version can be found at https://kootenaicounty811.com.

Positive Response Training

May 3: Free Positive Response Training

KCUC and One Call Concepts are providing training for the new positive response system that is now being used in Kootenai County.

The session will be held Wednesday, May 3 from 9:30 – 11:30 a.m. at the Coeur d’Alene Inn. After the training, there will be the council meeting and a free buffet lunch for all attendees.

If you plan to attend, please email kcutilitycouncil@yahoo.com.

If you are unable to attend and would like to learn more about positive response or get your company set up to participate, please send an email to nwitic@occinc.com.

Introducing the New KCUC 811 Mobile App

You’ve got places to be — take KCUC 811 with you! The free KCUC 811 App is now available on the Apple App Store and Google Play Store. Submit, manage and monitor locate requests for Kootenai County from your phone.

Whether you’re a homeowner, excavator or member utility, the KCUC 811 app offers convenient and powerful features, including:

Access Videos & Resources

View a variety of helpful resources right inside the app. You’re just moments away from informational videos, ITIC and IMAP users’ manual, damage prevention statutes and rules, and more!

Submit & Manage Tickets

Submit and manage locate requests using ITIC in just a few taps! Log in to ISITE for access to all of KCUC 811’s online tools, including IMAP, Locator Ticket Management and ITIC.

Search Previously Submitted Tickets

Ticket Search makes it simple to find previously submitted tickets and visit an online worksite map.

Ready to dig in? Download the app today!

Questions? We can help. Send us an email at kcuc811@occinc.com and our team will get back to you soon.

Not digging in Kootenai County?

For Locates in Boundary, Bonner, Benewah and Shoshone counties go to:

For all other counties in Idaho go to:

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